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Here you will find the most frequently asked questions about Warmos heaters. If you can't find the answer to your question, please contact us.
All our products comply with the requirements of the CE mark and the relevant EU legislation.
Yes. Our EW Ecodesign thermostat complies with the strict EU Ecodesign directive. The 24-hour 7-day timer required by the directive is set by the ecoControl mobile application.
In older houses, you should reserve 30 W per cubic meter. In newer, better insulated houses, 20 W per cubic meter is sufficient.
When choosing a heater, consider the required heating power and placement of the heater. It is generally recommended that the radiator is placed under a window to prevent draft. We recommend that the width of the heater is approximately equal to the width of the window. The space under the window determines how high the heater can be. The 800 W radiator of the Warma series is often chosen for the bedroom.
As a rule, the heater is placed under the window to prevent draft. When choosing the right place, please note that the heater should not be covered with curtains, for example. You should leave a safety distance of at least 50mm on the sides and 100mm above the radiator.
Yes. Our heaters can act as frost guards. The lowest maintenance temperature can be set to +5 degrees. Please note that at high frost readings, it may be necessary to raise the maintenance temperature up to +10 degrees to save the water pipes from freezing.
The heaters can be left cold for the winter. The heater will not be damaged and will remain in working condition even if left in cold conditions for a long time. The oil solidifies at -42 °C degrees, but the expansion is very small and does not break down the radiator parts.
Yes. Our radiator frames are fireproof due to their closed structure. In addition, all our heaters have an overheating trigger that automatically shuts down the thermostat if the heater is, for example covered, and starts to overheat. We also manufacture low-temperature heaters that are suitable for spaces used by children and pets, for example. When choosing a heater, the required IP rating for the space must be considered.
After installation, the heaters are virtually maintenance-free. All you have to do is wipe off the dust.
The heat reserved in the oil keeps the room air evenly warm without temperature fluctuations. Our accurate thermostats measure the room temperature and adjust the heating accordingly. A heater installed under a window prevents draft.
The installation of wall-mounted heaters is always carried out by an electrician who has the necessary permits. The reason for this is both insurance and warranty related. An incorrect installation may easily break the thermostat. Only Wieras series plug-in heaters can be installed by anyone, as no electrical skills are required.
For more information, take a look at the installation and user guides at each product category page.
Professional heat transfer oil is used in the heaters. The estimated life span of the heaters is 20-30 years, leaving its carbon footprint very small in relation to its life cycle. The oil does not mix with groundwater and does not burn or explode.
The factory setting for a temperature drop is 19 °C.
Once the Home/Away switch is installed in the house, the cord should be connected to the second highest connector of the junction box. Each radiator’s temperature drop value can be adjusted separately.
In the ecoControl settings, the values for the Home/Away switch are set from “Externally activated eco temp”. You can adjust the temperature drop to the desired value.
The LED is green in the EW thermostat when the heater is warming up. When the smart device application has established a Bluetooth connection to the heater, the LED flashes slowly. When you press the save data command in the ecoControl app, the light flashes faster until the command is accepted by turning the control knob to the highest value, then to the lowest value, and back to normal temperature level.
With ecoControl app, you can set the temperature drop hour by hour for each day of the week. The drop temperature is adjusted to the desired value and the weekly program must be set in AUTO mode. Follow the instructions in the app to save the settings.
The factory setting for the temperature drop is 19 °C until adjusted otherwise. The setting is made in "Externally activated eco temp". When the LED flashes, the drop temperature is on. When the thermostat heats up, the LED is green. When making adjustments on the mobile phone, the LED will flash faster until the command is given and the control knob is turned to extreme positions.
The white disc in the box is used only with Weli series parallel heaters. It is installed in place of the temperature controller. The plastic disc is automatically packed at the factory in every installation package, but it is not used for models with a standard thermostat. The transparent plastic disc in the package is a child guard to be put on top of the temperature control knob.